The Team Performance Essentials assessment is a comprehensive tool that measures a team’s effectiveness across essential dimensions that drive high performance. Focusing on three critical areas—Team Fundamentals, Team Emotional Intelligence Norms, and Team Social Capital—this assessment evaluates how well team members work together, communicate, and support each other’s success.
Team Fundamentals, including clear goals, effective meetings, and defined roles, form the foundation, while the Team EI Norms encompass behaviors such as understanding team members, addressing issues proactively, and fostering optimism. Together, these norms contribute to Team Social Capital, building psychological safety, team identity, and constructive dialogue. By providing targeted feedback on these dimensions, the Team Performance Essentials assessment empowers teams to align their behaviors with high-performance standards, fostering a collaborative, resilient environment that supports organizational goals.
Fundamentals
Team Fundamentals are the foundational elements that support a team’s ability to perform effectively. These include setting clear goals and objectives, establishing effective meeting processes, and defining roles and responsibilities for each team member. Research shows that without a solid grounding in these fundamentals, teams often struggle to achieve even average performance levels. When these basics are in place, however, they provide the stability that enables teams to work together more cohesively, manage tasks efficiently, and align their efforts toward shared outcomes.
EI Norms
The Team Emotional Intelligence (EI) Norms are a set of nine behaviors that drive the social and emotional dynamics within a team, moving them from average to high performance. These norms include actions such as understanding team members, addressing unacceptable behavior, supporting open expression, and solving problems proactively. By cultivating these norms, teams create a positive, emotionally intelligent culture that fosters trust, respect, and inclusivity.
Team Social Capital refers to the relational assets that emerge from a strong, emotionally intelligent team culture. This allows team members to feel safe expressing their ideas, take risks without fear of judgment, and engage in honest, respectful discussions. As these relational conditions deepen, team members become more committed to each other and the team’s goals, enabling higher levels of engagement and performance. Team Social Capital is crucial for fostering a sense of belonging and collaboration that allows teams to navigate challenges and adapt to changing demands.
Social Capital
Feedback
Feedback from the Team Performance Essentials assessment provides teams with a clear snapshot of their current strengths and areas for development across the dimensions of fundamentals, EI norms, and social capital. The report aggregates team members' perceptions, offering valuable insights into collective experiences and highlighting areas where alignment may be lacking. This data-driven feedback encourages open dialogue within the team, allowing members to collaboratively prioritize actions that will enhance their effectiveness.
